Baldwin 24's Terms and Conditions — Fully in Bengali

These Terms and Conditions constitute a legally binding agreement between Baldwin 24 ("Company", "we", "us") and the user of the platform ("user", "you"). These terms apply whenever you access our services via the Baldwin 24 website, mobile app, or any other channel.

These Terms and Conditions may be updated from time to time. The latest version will always be published on this page, with the effective date of each change clearly stated.

Baldwin 24 operates under an international gaming licence and complies with all applicable laws and regulations. Our platform is committed to delivering a fair, transparent, and responsible gaming experience.

To open an account on Baldwin 24, you must register with accurate and complete information. Creating an account with false or incomplete details is prohibited, and such accounts may be closed at any time.

• Each individual may only register one account.
• It is the user's responsibility to keep their account information up to date.
• Your account login credentials (password, OTP) must not be shared with anyone.
• The mobile number or email address provided at registration must be verified.

Prior to large transactions or withdrawals, Baldwin 24 may request identity verification (KYC). This may require submission of a national ID or passport copy. This is done solely for your security, not to cause inconvenience.

Baldwin 24 is strictly for adults aged 18 and above. Account registration or use of the platform by minors is strictly prohibited.

• During registration, you will be required to confirm that you are 18 years of age or older.
• Baldwin 24 may request age verification documents at any time.
• If a user is found to be underage, their account will be closed immediately and any deposited funds will be returned.

Baldwin 24 supports deposits via Mobile Pay, Nagad, Rocket, and other mobile banking services. Most deposits are credited to your account within minutes.

• Minimum deposit amount is ৳500.
• Minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals will only be sent to the same account used for the original deposit.
• Withdrawals of large amounts may be held if your account has not been verified.

Baldwin 24 does not charge any transaction fees; however, your mobile banking provider may apply their own charges.

Baldwin 24 offers a wide range of bonuses and promotional deals. Each bonus comes with its own terms and wagering requirements, which are clearly stated on the offer's details page.

• The welcome bonus is available to first-time registered users only.
• Bonus funds are subject to wagering requirements before withdrawal.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Baldwin 24 reserves the right to modify or cancel any promotion at any time.
• Any unused bonus will be forfeited once it expires.

All bets placed on Baldwin 24 are accepted and settled in accordance with our established rules. Once a bet is accepted, it generally cannot be changed or cancelled.

• A maximum bet limit is set for each event.
• Odds may change at any time; the odds at the time the bet is confirmed are final.
• If an event is cancelled, the stake will be refunded.
• Baldwin 24 reserves the right to void any bet placed at incorrect odds due to a technical error.
• In live betting, bets may not be accepted after a result has been declared due to network delays.

Match fixing and any form of fraudulent betting are strictly prohibited. If such activity is detected, the account will be permanently closed and all winnings will be forfeited.

The following activities are strictly prohibited on Baldwin 24:

• Creating multiple accounts.
• Creating an account using someone else's identity.
• Using a VPN or proxy to bypass geographic restrictions.
• Attempting to exploit or manipulate the bonus system.
• Use of automated software or bots.
• Using the platform for money laundering or as a source of illegal funds.
• Attempting to gain unauthorised access to another user's account.

Baldwin 24 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Failure to verify your identity or providing false information.
• Suspicious or fraudulent activity.
• A directive from a legal authority.

Users may also close their account themselves by contacting customer service. Any pending bets will be settled before closure, and any remaining balance will be refunded.

Baldwin 24 places responsible gaming at the heart of everything we do. Our platform is meant to be a source of entertainment — not a cause of addiction or financial hardship.

• Set daily, weekly, or monthly deposit limits at your convenience.
• Option to temporarily or permanently exclude yourself (Self-Exclusion).
• Cooling-Off Period: The option to temporarily deactivate your account for a set period of time.
• Links to professional resources for support with betting-related concerns.

If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming page or contact our support team directly.

Baldwin 24 is committed to protecting your personal information. We never sell your data to third parties. Our full data collection, storage, and usage policy can be found in our Privacy Policy can be found on the page.

• All data is secured with 256-bit SSL encryption.
• Payment details are not stored on our servers.
• Your information is used solely to improve our services.

If you have a complaint or dispute, please contact our customer service team in the first instance. We aim to respond within 48 hours.

• Live Chat: Available 24/7.
• Email: support@baldwin24.net
• For complex disputes, independent third-party mediation is available.

If a dispute cannot be resolved, legal action may be taken in accordance with applicable law.

Baldwin 24 reserves the right to update these terms and conditions at any time. For significant changes, we will notify users via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.